Terms & Privacy

Last updated: March 1, 2026

1. Acceptance of Terms

By accessing or using BeachBook, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.

2. Description of Service

BeachBook is an online marketplace that connects guests with beach and waterfront experience providers in Lagos, Nigeria. We facilitate bookings but are not the direct provider of experiences.

3. User Accounts

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Bookings & Payments

All bookings made through BeachBook are subject to availability and confirmation by the venue or experience provider. Payments are processed securely through our platform, and you will receive a confirmation once your booking is confirmed.

5. Cancellations & Refunds

Cancellation policies vary by venue and experience. Generally:

• Cancellations made 48+ hours before the experience: Full refund
• Cancellations made 24–48 hours before: 50% refund
• Cancellations made less than 24 hours before: No refund
• Weather-related cancellations by the venue: Full refund or free rescheduling

6. User Conduct

You agree not to use BeachBook for any unlawful purpose or in any way that could damage, disable, or impair the platform. You must treat venue staff and other guests with respect.

7. Limitation of Liability

BeachBook acts as an intermediary between guests and experience providers. We are not liable for the quality, safety, or legality of experiences offered by venues on our platform.

8. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of BeachBook after changes constitutes acceptance of the updated terms.